The Nevada Department of Motor Vehicles has installed kiosks up all over the Las Vegas Valley. You will notice them at grocery stores and most recently the UNLV campus. At the kiosks, motorists can renew their registration, order a new driver’s license or identification card or reinstate their registration if their insurance has expired. The location of kiosks can be found on the department’s website.
They have seemed to help out considerably with the always long wait times at our Valleys DMV offices. I personally saw a difference recently when it took me only about 15 minutes to register my new vehicle last month. I arrived at 7:30 and by the time the Henderson DMV office opened at 8:00, I already had a number and was well on my way to completing my transaction.
The DMV has made a huge effort to improve customer service and make the entire process more convenient over the past couple of years. Motorists can log on to dmvnv.gov and check estimated wait times at every office or download necessary forms. But most people feel that the best new idea has been the kiosks.
Although they haven’t completely made the DMV experience pleasant, they are definitely a positive step in the right direction.
For more information on the DMV kiosks check out their website: http://dmvnv.com/